Hodges Co.mputers, Inc. 918 342-8979

RMA POLICY:

  • Return for Credit is only allowed within 10 days of invoice date. A 20% restocking charge may apply
  • All Original parts must be returned complete and in resell able conditions
  • Cross shipment must be returned within 10 days or your account will be billed
  • The RMA number is valid for 30 Days from date of issue. Returned items without a valid RMA number will be refused.
  • If we do not have the item in stock, we reserve the right to hold the defective parts up to 30 days for repair

RMA Process Guidelines (For Fastest Service, Please follow the procedures

  1. Fill out this RMA.doc  Request Form  and fax this form back with a copy of the original Invoice
  2. We'll verify the RMA request and fax this form back with the assigned RMA number or the reasons for denial

Mark the RMA number clearly on the outside of EACH RETURNING BOX and enclose a COPY OF THIS REQUEST FORM,